Healthdirect Australia is the national public health service funded by the Commonwealth and state governments — an environment where availability, clinical safety, auditability, and WCAG accessibility are compliance obligations rather than goals.
- Engineering lead on national health platforms for over four years, taking products from greenfield to public launch and then operating them through a sustained weekly release cadence
- Architected ORE Management Studio, an enterprise clinical-rules management platform in Next.js and TypeScript, giving clinical staff direct control over triage logic that previously required an engineering change to alter
- Designed the identity and authorisation model on AWS Cognito using OIDC with role-based access control, including secure token handling and separated credential management across development, staging, and production
- Built Symptom Checker, a public clinical triage application, with server-side rendering for first-load performance and accessibility treated as a launch gate rather than a follow-up
- Delivered high-volume clinical data views with AG Grid and automated multi-sheet Excel reporting, replacing a manual operations process
- Also delivered the account management system for the healthdirect mobile app and the Service Finder product, working across Next.js, Angular, Ionic, and Cordova codebases
Impact: Both launch platforms went live on the committed May 2022 date and remain in national service, shipping incrementally every week since.
Stack: Next.js, TypeScript, AWS Cognito, React, Chakra UI, AG Grid, Angular, Ionic